AS AllShield ← Back to home
Legal · Three Documents in One Page

Terms, Privacy, and the Guarantee.

We've kept this short and in plain English wherever possible. If anything's unclear, email cloudpulse@pm.me and we'll explain.

Last updated: May 3, 2026
On This Page
  1. Terms of Service
  2. Privacy Policy
  3. Fraud Refund Guarantee · Full Terms
  4. Contact

Terms of Service

1. What AllShield is

AllShield is a Windows-based heuristic security audit tool. It inspects your PC for indicators commonly associated with card-fraud-related compromise — browser extensions with risky permissions, suspicious hosts-file entries, startup programs running from temp folders, recently installed remote-access software, and similar warning signs — and produces an HTML report.

AllShield is not a substitute for traditional antivirus software. It is designed to complement antivirus by focusing on financial-fraud-specific threats that antivirus is not designed to detect. We recommend running AllShield alongside Windows Defender or your existing antivirus.

2. What AllShield does (and does not) do

AllShield does:

AllShield does not:

3. Heuristic results, not verdicts

AllShield findings are heuristic — they flag items that match patterns associated with risk. They are not definitive verdicts. False positives are expected (e.g., a legitimate browser extension may be flagged for having broad permissions). Use the report as a starting point for your own judgment, not as automated diagnosis.

4. Subscription, billing, and cancellation

AllShield is sold as a monthly subscription. By purchasing, you authorize us (or our payment processor) to charge your payment method on a recurring basis at the price shown when you signed up.

5. Acceptable use

AllShield is licensed for use on PCs you own or are authorized to use. The Personal plan is for one Windows PC. The Family plan covers up to five PCs in the same household. The Business plan is custom-quoted based on fleet size. You may not redistribute, reverse-engineer, or resell the AllShield software.

6. Limitation of liability

AllShield is provided "as is" without warranty of any kind. To the fullest extent permitted by law, our liability to you is limited to the total amount you have paid us in the 12 months prior to the claim. We are not liable for indirect, consequential, or incidental damages.

This does not limit any rights you have under the Fraud Refund Guarantee, which is a contractual commitment we make to you.

7. Termination

We may suspend or terminate your account if you violate these terms (for example, by attempting to redistribute the software). If we terminate you for cause, no refund is due. If we terminate you without cause, we will refund the unused portion of your current billing period.

8. Changes to these terms

We may update these terms from time to time. We'll notify you of material changes by email at least 14 days before they take effect. Continued use after changes take effect is acceptance of the new terms. If you don't agree with the changes, you can cancel before they take effect.

9. Governing law

These terms are governed by the laws of India. Any dispute arising from these terms or your use of AllShield will be resolved in the courts of Mumbai, Maharashtra, India.

Privacy Policy

1. The short version

Plain English

The AllShield software runs entirely on your computer. Your scan results, files, browser history, and personal data never leave your machine. We don't have access to it. We can't see it.

2. What we collect

To sell you a subscription and provide support, we collect:

3. What we don't collect

4. How we use what we collect

We use your email and name only to:

We do not sell your information. We do not share it with marketing partners. We do not add you to mailing lists you didn't request.

5. Third-party services we use

6. Your rights

You can email cloudpulse@pm.me at any time to:

If you're in the EU/UK, you have specific rights under GDPR. If you're in California, you have rights under CCPA. We'll honor those rights regardless of where you're located.

7. Data retention

We keep your customer information for as long as your subscription is active, plus 7 years after cancellation (for tax/accounting purposes required by law). After that, we delete it.

8. Security

We use reputable third parties (payment processors, email providers) and rely on their security infrastructure. The AllShield software does not transmit your scan data over the network, so most data security risk is limited to the basic customer information you provide at purchase.

Fraud Refund Guarantee · Full Terms

The Guarantee in One Sentence

If you experience an unauthorized fraud charge while AllShield is installed and actively running on your PC, we refund 100% of your AllShield subscription paid to date.

1. What the guarantee covers

The Fraud Refund Guarantee entitles you to a refund of your AllShield subscription payments in the event that you experience an unauthorized fraud charge on a credit or debit card while AllShield was installed and actively running on the Windows PC you used for the affected purchase or account access.

⚠ Read this carefully

The guarantee refunds your AllShield subscription, not the fraud loss itself. We are not a fraud insurance product. We do not pay back the disputed charge — that's between you and your bank or card issuer. The guarantee is our way of saying: "if our software didn't catch it, you shouldn't have to pay for our software."

2. Eligibility requirements

To qualify for a refund under this guarantee, all of the following must be true:

  1. You have an active, paid AllShield subscription at the time of the fraud charge
  2. AllShield was installed on the Windows PC where the affected account or transaction took place
  3. The AllShield audit had been run on that PC at least once in the 30 days prior to the fraud charge
  4. The fraud charge is supported by a bank or card statement showing the unauthorized transaction
  5. You file the refund claim within 60 days of discovering the unauthorized charge

3. How to file a claim

  1. Email cloudpulse@pm.me with the subject "Fraud Refund Claim"
  2. Attach a bank or card statement (PDF or screenshot) showing the unauthorized charge, with the relevant line item highlighted or circled
  3. Include the date you most recently ran AllShield on the affected PC
  4. Include any other relevant details (was it an Amazon scam call? A fake checkout page? Did you receive a phishing email?)

We typically respond within 1–2 business days and complete refund processing within 3 business days of approval.

4. What's not covered

The guarantee does not cover:

5. Refund amount

The refund equals the total amount you have paid AllShield in the 12 months prior to the date of the unauthorized fraud charge. For example:

The refund is paid back to the same payment method you used to purchase. Subscriptions paid for in months beyond the 12-month window are not refunded under this guarantee.

6. One claim per customer per 12 months

You may file one claim per rolling 12-month period. If you experience a second unauthorized fraud charge within 12 months of a previously approved claim, we'll handle it on a case-by-case basis but reserve the right to decline a second refund within the same 12-month window.

7. After a refund

Filing a claim under this guarantee does not automatically cancel your AllShield subscription. If you want to also cancel, please say so explicitly in your claim email. After receiving a refund, you may continue your subscription if you choose; subsequent monthly payments are not refunded under this guarantee until 12 months have passed.

8. Honest disclosure

Why we wrote it this way

Some companies offer fraud "guarantees" that promise to make you whole on the actual fraud loss. AllShield intentionally doesn't promise that — because no anti-fraud software can. The fraud charge gets reversed (or not) by your bank under their dispute-resolution process. What we can control is whether you keep paying us. So our guarantee is straightforward: if our protection didn't catch it, you don't pay for our protection. That's the deal.

Contact

For all questions — about the product, your subscription, the guarantee, privacy, or anything else — email cloudpulse@pm.me.

For media inquiries, partnership opportunities, or affiliate program: email cloudpulse@pm.me with the relevant subject line.

Based in Mumbai, India.

Email is the fastest way to reach us — we typically reply within one business day. We do not currently offer phone support; all customer service is handled via cloudpulse@pm.me.